Emphasis on practical usage
Duration: 6 months
Requirement: English Level A2
Target: Confident communication in business context
Content:
Module1: English at workplace
- Company presentation
- Company structure and organisation
- Job description
- Office communication
- Official vs. Inofficial letters
- Grammar: tenses
Module 2: Customer care
- Customer conversations
- Supplier conversations telephoning
- Difficult situations
- Emails
- Grammar; active/passive voice
Module 3: Presentations in English
- Structure of presentations
- Diagrams and charts
- Figures and trends
- Written communication Enquiries-Offers
- Grammar: Conditional I&II
Module 4: Meetings
- Interactive communication
- Argumenting
- Motivate
- Protocol
- Orders
- Prepositions
Module 5: Negotiations
- Expressing opinion
- Agree & Disagree
- Polite style
- Complaints
- Idioms
Module 6: Intercultural communication
- Sensitivity in communication
- Polite register
- Taboos
- Reminders
- Direct vs. Indirect speech
Duration:
6modules- approx. 6 months (1 module per month)
48 Academic hours
1 Module: 8 academic hours à 45 min
Price:
220€/Module/Person
To be paid per module separately or in one sum with 5% discount
